<aside> đđ˝ Last updated 7 Oct 2022
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The privacy of your dataâand it is your data, not ours!âis a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We promise we never sell your data: never have, never will.
Our guiding principle is to collect only what we need. Hereâs what that means in practice:
When you sign up for an Action Power Hour product, we ask for identifying information such as your name, email address, and maybe a company name. Thatâs so you can personalise your new account, and we can send you product updates and other essential information. We may also send you optional surveys from time to time to help us understand how you use our products and to make improvements. With your consent, we will send you our newsletter and other updates. We sometimes also give you the option to add a profile picture that displays in our products.
Weâll never sell your personal information to third parties, and we wonât use your name or company in marketing statements without your permission either.
If you sign up for a paid Action Power Hour product, you will be asked to provide your payment information and billing address. Credit card information is submitted directly to our payment processor(s) (for example, ConvertKit, Calendly or Gumroad) and doesnât hit Action Power Hour servers. These payment processors store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. We store your billing address so we can charge you for service, calculate any sales tax due, send you invoices, and detect fraudulent credit card transactions.
We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs. This includes, for example, your browser and operating system versions, your IP address, which web pages you visited and how long they took to load, and which website referred you to us. The web analytics we use are described further in the Advertising and Cookies section.
A cookie is a piece of text stored by your browser. It may help remember login information and site preferences. It might also collect information such as your browser type, operating system, web pages visited, duration of visit, content viewed, and other click-stream data. You can adjust cookie retention settings and accept or block individual cookies in your browser settings, although our apps wonât work and other aspects of our service may not function properly if you turn cookies off.
Action Power Hour doesnât collect any data from cookies, although the third-party sites used may track data. It is recommended to use a browser that limits tracking (such as Brave) or a anti-tracking app, and to select âdecline unnecessary cookiesâ when prompted.
When you email Action Power Hour with a question or to ask for help, we keep that correspondence, including your email address, so that we have a history of past correspondence to reference if you reach out in the future.
We also store information you may volunteer, for example, written responses to surveys. If you agree to a customer interview, we may ask for your permission to record the conversation for future reference or use. We will only do so with your express consent.
To provide products or services youâve requested. We use some third-party Sub-processors to help run our applications and provide the Services to you.
When required under applicable law.